Privacy Policy
Effective Date: February 28, 2025
Welcome to MyKazi.Online ("we," "our," or "us").
We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile platform, and related services ("Services").
1. Information We Collect
We collect information to provide better services to all our users.
Information collected includes:
a) Information You Provide:
Name, email address, phone number, postal address, and other contact details.
Profile information, service listings, job postings, payment information.
Any communications with us (e.g., support requests, feedback).
b) Information We Collect Automatically:
IP address, browser type, device information.
Pages visited, time spent, links clicked.
Cookies and similar technologies.
c) Information from Third Parties:
Payment processors or authentication providers (e.g., when you sign in through Google or Facebook if supported).
2. How We Use Your Information
We use your information to:
Create and manage your account.
Match Clients with Service Providers.
Process transactions and facilitate payments.
Improve our platform, services, and user experience.
Communicate with you regarding your account, services, or updates.
Respond to inquiries, support requests, and feedback.
Send marketing communications (only if you have opted in).
Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information.
We may share information with:
Service Providers and Clients: To facilitate connections and service agreements.
Third-Party Vendors: Who help us operate the platform (e.g., hosting providers, payment processors) under strict confidentiality agreements.
Law Enforcement or Legal Requests: If required by law, court order, or to protect our rights.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve functionality and performance.
Analyze traffic and user behavior.
Personalize your experience.
You can control cookies through your browser settings, but disabling cookies may affect some features of our Services.
5. Data Security
We implement reasonable administrative, technical, and physical measures to safeguard your information against unauthorized access, loss, or misuse.
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Choices and Rights
You have the right to:
Access, update, or delete your personal information.
Opt out of marketing communications at any time.
Request a copy of the data we hold about you.
To exercise these rights, please contact us at support@mykazi.online or call +256-754-273-128.
7. Retention of Information
We retain your information as long as necessary:
To provide you with Services.
To comply with legal obligations.
To resolve disputes and enforce our agreements.
When your information is no longer needed, we securely delete or anonymize it.
8. Children's Privacy
MyKazi.Online is not intended for individuals under the age of 18.
We do not knowingly collect information from children. If we discover that we have collected personal data from a child, we will take steps to delete it.
9. International Users
If you access MyKazi.Online from outside Uganda, your information may be transferred to, stored, and processed in Uganda where our servers are located.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
We will post any changes on this page with a revised "Effective Date." Your continued use of our Services after changes means you accept the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: support@mykazi.online
Phone: +256-754-273-128