Effective Date: February 28, 2025
Welcome to MyKazi.Online ("we," "our," or "us"). Please read these Terms and Conditions ("Terms") carefully before using our website, platform, and related services ("Services").
By accessing or using MyKazi.Online, you ("User," "you") agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.
1. Use of Our Platform
MyKazi.Online connects individuals seeking everyday services ("Clients") with skilled service providers ("Service Providers").
We provide a platform to facilitate connections but do not directly offer services or employ Service Providers.
Users must be at least 18 years old to register or use our Services.
2. User Accounts
To access certain features, you must create an account with accurate, complete information.
You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account.
You agree to notify us immediately of any unauthorized use of your account.
3. Services and Transactions
Clients and Service Providers are responsible for negotiating the scope, terms, and cost of services.
MyKazi.Online is not a party to any contract between Clients and Service Providers and does not guarantee the quality, safety, legality, or timeliness of services provided.
Payments, if made through the platform, are subject to separate payment terms provided during transactions.
4. Service Provider Responsibilities
Service Providers are responsible for ensuring they have the necessary skills, qualifications, and legal permissions to offer services.
Service Providers must deliver services in a professional, timely, and ethical manner.
5. Client Responsibilities
Clients must provide accurate service requests and treat Service Providers respectfully.
Clients are responsible for ensuring that the working environment is safe and lawful.
6. Prohibited Activities
You agree NOT to:
Provide false information.
Violate any laws, third-party rights, or our Terms.
Post harmful, abusive, defamatory, or illegal content.
Engage in fraudulent transactions or impersonate other users.
7. Fees and Payments
MyKazi.Online may charge service fees for certain transactions, as communicated during your use of the platform.
Service Providers may also be charged subscription or commission fees as per the applicable plan selected.
We reserve the right to change our fees at any time upon prior notice.
8. Intellectual Property
All content on MyKazi.Online, including logos, designs, text, graphics, and software, is our intellectual property or licensed to us.
You may not use, reproduce, or distribute our content without our prior written consent.
9. Limitation of Liability
MyKazi.Online is provided "as is" without warranties of any kind, either express or implied.
We are not liable for any damages resulting from the use of our platform, including but not limited to disputes between Clients and Service Providers.
You use the platform at your own risk.
10. Indemnity
You agree to indemnify and hold harmless MyKazi.Online, its affiliates, employees, and directors from any claims, liabilities, damages, or expenses arising from your use of the platform, your violation of these Terms, or your violation of any rights of another.
11. Termination
We reserve the right to suspend or terminate your account at our discretion if you violate these Terms or for any other reason without prior notice.
12. Changes to Terms
We may update these Terms from time to time. Updated Terms will be posted on this page with an effective date. Continued use of our Services constitutes acceptance of the updated Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of [insert your country, e.g., Uganda]. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in [insert location].
14. Contact Us
If you have any questions about these Terms, please contact us at:
Email: support@mykazi.online
Phone: +256-754-273-128